Most founders overcomplicate marketing. In reality, every customer journey follows the same path. Think about it like a funnel.
It breaks down into four stages:
👉 Prep → Attract → Nurture → Convert
Each stage feeds the next. Skip a stage, and the funnel breaks.
Why the marketing funnel matters
A marketing funnel is simply the path your customer takes from not knowing you exist to becoming a loyal buyer.
- If you rush the process, you’ll burn leads.
- If you skip nurturing, you’ll miss the chance to build trust.
- If you never prep, you won’t know who you’re selling to.
It’s tempting to go straight from “we have a product” to “buy it now.” But most of the time, that doesn’t work. People need steps in between.
The 4 stages of the marketing funnel
1. Prep: Know your ICP
Everything starts here. You need to know your ideal customer profile (ICP): who they are, what they want, and what problems they’re trying to solve.
Without prep, every ad, email, and landing page is just guesswork.
2. Attract: Show up with value
Once you know who you’re targeting, bring them in with something useful. That could be:
- Helpful content (guides, playbooks, how-tos)
- Entertaining content that fits your brand
- Campaigns that highlight value without the hard sell
The goal is to get attention and start a relationship.
3. Nurture: Build trust
Don’t stop at awareness. Keep showing up. This is where lifecycle marketing (email, SMS), retargeting, and social proof matter.
Nurturing means reminding people why you exist and proving you can solve their problem.
4. Convert: Make it easy to say yes
Finally, ask for the sale. Show a clear offer, a simple path to purchase, and proof that you deliver.
Conversion is the result of every earlier step working together.
The long game: Why skipping doesn’t work
It’s hard to go from Prep to Convert without the steps in between. Customers need reasons to believe before they buy.
Yes, it might take longer than running a single “buy now” campaign. But it’s worth it. When you serve the right customers and walk them through the funnel, your LTV (lifetime value) goes up. They don’t just buy once — they come back.
FAQs about the marketing funnel
- What is a marketing funnel?
A marketing funnel is the path customers take from awareness to purchase: Prep, Attract, Nurture, Convert. - What’s the difference between a marketing funnel and a sales funnel?
A sales funnel usually focuses on closing deals. A marketing funnel is broader — it covers brand awareness, nurturing, and the customer journey before sales even start. - Why does nurturing matter in the funnel?
Because trust drives conversions. Without nurturing, most leads drop off before they’re ready to buy.
Final thought
The funnel framework we use is simple, but it works: Prep → Attract → Nurture → Convert.
When you take the time to walk people through each stage, you build stronger relationships, increase lifetime value, and make growth sustainable.
Curious — where do you see most companies stumble in their funnel?