Keep customers longer. Make every touchpoint count.

We help you design lifecycle campaigns that boost engagement, drive repeat action, and grow customer lifetime value, without adding complexity to your stack.

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Talk to a strategist
Lifecycle & Retention

Stop ghosting your customers.

Acquisition gets all the attention. But what happens after someone signs up, buys, or clicks?

That’s where most teams fall flat. We help you design the emails, flows, and little moments that keep people coming back, and turn one-time users into long-term fans.

Because keeping customers is cheaper than constantly chasing new ones.

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Services

Advice and structure across brand, growth, and creative ops.

Email Flows and Automations
Onboarding, post-purchase, win-back, and upsell sequences that keep your audience engaged.

Email Flows and Automations

Onboarding, post-purchase, win-back, and upsell sequences that keep your audience engaged.

Email Flows and Automations

Onboarding, post-purchase, win-back, and upsell sequences that keep your audience engaged.
Campaign Strategy and Planning
Monthly campaign calendars that map to product launches, promos, and retention goals.

Campaign Strategy and Planning

Monthly campaign calendars that map to product launches, promos, and retention goals.

Campaign Strategy and Planning

Monthly campaign calendars that map to product launches, promos, and retention goals.
Referral and Loyalty Programs
Encourage word-of-mouth and repeat usage through incentives that actually work.

Referral and Loyalty Programs

Encourage word-of-mouth and repeat usage through incentives that actually work.

Referral and Loyalty Programs

Encourage word-of-mouth and repeat usage through incentives that actually work.
Email Template Design
Beautiful, brand-aligned templates that are easy to reuse and scale.

Email Template Design

Beautiful, brand-aligned templates that are easy to reuse and scale.

Email Template Design

Beautiful, brand-aligned templates that are easy to reuse and scale.
CRM Integration Support
We help connect the dots between your email, product, and audience data.

CRM Integration Support

We help connect the dots between your email, product, and audience data.

CRM Integration Support

We help connect the dots between your email, product, and audience data.
Lifecycle Analysis and Reporting
Track churn risk, engagement drop-off, and where to improve the funnel.

Lifecycle Analysis and Reporting

Track churn risk, engagement drop-off, and where to improve the funnel.

Lifecycle Analysis and Reporting

Track churn risk, engagement drop-off, and where to improve the funnel.
Why AI Marketing Can Be Amazing

AI improves speed, consistency, and creative direction.

Boosts Revenue

Returning customers spend more and buy faster.

Lowers CAC

Retention gives you more value from every dollar spent on acquisition.

Drives Word of Mouth

Happy users bring others, no ad spend required.

Stabilizes Growth

Recurring engagement builds a more predictable business.
"I would HIGHLY recommend Spring Studio to anyone! They cultivated a positive relationship by being patient, organized, and thorough. Beyond their top-notch project management skills, their technical expertise was impressive."
Josh Benbasset, Founder

Other Services That Strengthen Retention

Retention programs work best when supported by effective acquisition, high-quality creative, and clear strategy. Here’s how we help beyond customer loyalty.
Creative
Develop ad creative, landing page designs, and campaign assets that maximize paid media performance.
Media & Performance
Paid media strategy, campaign management, and tracking to reach audiences and maximize ROI.
AI-Enabled Marketing
NEW
AI-powered marketing for faster creative, smarter testing, and optimization.
Strategy & Consulting
Marketing strategy, funnel design, and positioning to align with growth goals.
Branding
Strengthen your brand identity so paid ads feel consistent and recognizable.
Websites
Build or optimize landing pages and websites that convert the traffic your ads drive.
Conversion Optimization
Improve post-click experiences so more paid traffic becomes customers.
Ecommerce & Marketplace
Drive paid traffic directly to optimized product listings and store pages for higher sales.
Our work

Creative that performs

Pack Animals
HoverAir
Copysmith
Taponit
GoldenSol
NjiaPay
Hicap

Retention is where growth gets real.

21%
Increase in email-driven revenue
39%
More repeat purchases in 60 days
2.7x
ROI on referral programs
15%
Reduction in churn after onboarding flow optimization
21%
Increase in email-driven revenue
39%
More repeat purchases in 60 days
2.7x
ROI on referral programs
15%
Reduction in churn after onboarding flow optimization

Ready for a fast, reliable marketing partner?

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Talk to a strategist
Lifecycle & Retention

Frequently asked questions

What flows should every business have set up?

A welcome flow, a cart recovery flow, and a winback. These three usually pay for themselves fast.

How much revenue should email and SMS drive?

For most ecommerce brands, around 20 to 30 percent of revenue. For SaaS or services it depends, but retention always matters.

Do you build retention programs from scratch or optimize what we have?

Either works. If you have flows, we’ll improve them. If not, we’ll get them built.

How do you prevent unsubscribes?

Send fewer, better messages. Make it relevant and helpful. People unsubscribe when they feel spammed.

Do you also set up loyalty programs or just emails?

We can do loyalty and referrals too. It all ties back to keeping people around.